THE ROLE OF BRAND AWARENESS MEDIATES THE RELATIONSHIP CREDIBILITY BETWEEN ENDORSER AND ONLINE PURCHASE INTENTION THROUGH ONLINE SHOPPING SITE BUKALAPAK.COM

AA Sagung Ksanthi Paramhita(1), Ni Made Purnamie(2*),

(1) Fakultas Ekonomi dan Bisnis, Universitas Udayana
(2) 
(*) Corresponding Author

Abstract


This study aims to find out how the role of brand awareness mediates the relationship of endorser credibility with online purchase intention by using the online shopping site Bukalapak.com. The location of research was in Denpasar City with the number of respondents 110 people. Data analysis techniques used are Path Analysis. The results showed,  brand awareness has positive and significant effect on purchase intention. Celebrity endorsers has positive and significant effect on brand awareness. Celebrity endorsers has positive and significant effect on purchase intention. Brand awareness able to mediate the influence of celebrity endorser on purchase potential Bukalapak.com.

Keywords


brand awareness; endorser credibility; online purchase intention

Full Text:

PDF

References


Chen, Shih-Mei and Patricia Huddleston. 2009. A Comparison of Four Strategies to Promote Fair Trade Products. International Journal of Retail & Distribution Managemen. 37 (4): 341.

Chi, Hsin Kuang, huery Ren Yeh dan Ya Ting Yang. 2009. The Impact of Brand Awareness on Consumer Purchase Intention: The Mediating Effect of Perceived Quality and Brand Loyalty. The Journal of International Management Studies, 4 (1): 135-144.

Dei, Gusti Ayu Theoria.2015. Peran Brand Image Memediasi Pengaruh Kredibilitas Celebrity Endorser Terhadap Purchase Intention.E-Jurnal Manajemen Unud, 4(5): 1206-1228.

Eliasari, Putu Ratih Artha. 2017. Pengaruh Brand Awareness Terhadap Puschase Intention Dimediasi Oleh Perceived Quality Dan Brand Royalty. E-Jurnal Manajemen Unud, 6 (12): 6620-6650.

Fleck, Bhatany, Lisa.M Beckman, Heather D. Hussey, and Julian L. Strens. 2014. YouTube in the Classroom: Helpful Tips and Student Perceptions. The Journal of Effective Teaching 14 (3):21-37.

Gunawan, Fitri Anggraini dan Diah Dharmayanti.2014. Analisis Pengaruh Iklan Televisi Dan Endorser Terhadap Purchase Intention Pond’s Men Dengan Brand Awareness Sebagai Variabel Intervening. Jurnal Manajemen Pemasaran Petra, 2 (1):1-14.

Hsiao, Hsu, Chu, and Fang. 2014. Discussion of Whether Brand Awareness Is a Form of Marketing .International Journal of Business and Information. 9 (1):50-61

Indraswari, M., Mahadewi, N.M., dan Pramudana, K.A.S. 2014.Pengaruh kredibilitas celebrity endorser dan kewajaran harga terhadap niat beli konsumen wanita pada Online Shop produk pakaian.E-Journal Manajemen Universitas Udayana, 3 (4): 938-955.

Indraswari, Ni Made Mahadewi. 2014. Pengaruh Kredibilitas Celebrity Endorser Dan Kewajaran Harga Terhadap Niat Beli Konsumen Wanita Pada Online Shop Produk Pakaian. E-Jurnal Manajemen, 4 (4): 2302-8912.

Ismayanti, Ni Made Arie. 2017. Pengaruh Celebrity Endorser, Brand Image, Kualitas Produk Terhadap Niat Beli Sepatu Olahraga Nike Di Kota Denpasar. E-Jurnal Manajemen Unud.6 (10): 5720-5747.

Jung, Na Yong dan Yo Kyong Seock. 2016. The impact of corporate reputation on brand attitude and purchase intention. Spinger Oper, DOI 10.1186/s40691-016-0072-y: 9-13.

Khoiruman, M. 2015. Pengaruh Tukul Arwana Sebagai Selebrity Endorser Terhadap Brand Awareness Masyarakat (Studi Kasus Iklan XL versi Tukul Arwana). Kelola, 2 (3): 2337-5965.

Kiswati, Sri. 2010. Studi Tentang Sikap Konsumen Atas Merek Tolak Angin pada Mahasiswa/I Fakultas Ekonomi Undip Semarang.Program Study Magister Manajemen Program Pasca Sarjana. Universitas Diponegoro Semarang.

Kotler, Philip dan Gary Armstrong. 2012. Prinsip-prinsip Pemasaran. Edisi 13.Jilid 1. Jakarta: Erlangga.

Kotler, Philip dan Kevin Lane Keller. 2007. Manajemen Pemasaran. Jilid I, Edisi Kedua Belas. Jakarta: PT Indeks.

Kristyamoko, Y. W., dan Andjarwari, L.A. 2013. Pengaruh Persepsi Kualitas Tahapan Niat Beli Tablet Samsung Galaxy Tab, Jurnal Ilmu Manajemen, 1 (3): 34-48

Liu, Matthew Tingch. 2007. Relations Among Attractiveness Of Endorsers, Match-up, and Purchase Intention In Sport. Journal of Consumer Marketing. 24 (6): 361-370

Mberia, Dr. Hellen. K. 2014. The Effects OF Celebrity Endorsement in Advertisements.International Journal of Academic Research in Economics and Management Sciences, 3 (5): 2226-3624.

Merriska, Augustine dan Mustika Sudiati Purnanegara. 2012. The Relationship Between Tv Advertising Cost And Brand Awareness For Food Product Category In Indonesia (Februari 2010). Journal of Business And Management, 1 (1): 90-94.

Ohanian, Roobina. 1990. “Construction and Validation of Scale to Measure Celebrity Endorsers Perceived Expertise, Trustworthiness, and Attractiveness”. Journal of Advertising. ABI/INFORM Research. 19 (3):39-52.

Petahiang, I. L., Peggy M. P., and Worang, F. G. 2015. The Influence of Brand Awareness and Preceived Risk Toward Costumer Puschase Intention on Online Store. Journal Berkala Ilmiah Efisiensi, 15 (4): 126-133.

Pornpitakpan, Chantika. 2003. Validation of Celebrity Endorser, Credibility Scale: Evidence from Asians. Journal of Marketing. 19 (2):179-195

Putra, I Ketut Triyana Darma.2015. Peran Brand Image Dalam Memediasi Pengaruh Celebrity Endorser Terhadap Niat Beli.E-Jurnal Manajemen Unud, 4 (6): 1722-1734.

Putra, I M.S.M dan Giantari, I. G.A.K. 2014.Pengaruh brand image, celebrity endorser kualitas produk, dan kewajaran harga terhadap niat membeli Sepeda Motor Matic Merek Honda di Kota Denpasar.E-Journal Manajemen Universitas Udayana3 (10): 2869-2886.

Roozy, E., A.R. Mohammad, dan V. Husein. 2014. Effect of Brand Equity On Consumer Purchase Intention. Indian J.Sci, 6 (3): 212-217.

Ruhamak, M. Dian dan Budi Rahayu. 2016. Pengaruh Word Of Mouth Terhadap Purchase Intention Melalui Brand image Pada Lembaga Kursus Bahasa Inggris Dynamic English Course Pare. Jurnal Ekonomi Universitas Kediri, 1 2): 188-204.

Savitri, Nyoman Wisniari. 2017. Pengaruh Celebrity Endorser Dan Iklan Melalui Media Televisi Terhadap Minat Beli Pada Tokopedia Di Denpasar. E-Jurnal Manajemen Unud, 6(8), hal: 4214-4239.

Sharifi, Seyed Shahin. 2014. Impacts Of The Trilogy Of Emotion On Future Purchase Intentions In Products Of High Involvement Under The Mediating Role Of Brand Awareness. European Business Review, 26 (1): 58-59.

Shimp, A Terence 2014. Komunikasi Pemasaran Terpadu Dalam Periklanan dan Promosi.Salemba Empat.

Suki, Norazah Mohd. 2014. Does Celebrity Credibility Influence Muslim and non-Muslim Consumers Attitudes Toward Brands and Purchase Intention. Journal Islamic and Marketing, 5 (2): 235-240

Tulasi, Dominikus. 2012. Marketing Comunication Dan Brand Awareness. Humaniora, 3 (1): 215-222.

Wiryawan, Zahrida Z. dan Ria E. Monarch. Pengaruh Brand Awareness Terhadap Perceived Quality Dan Brand Royalti Sebagai Determinan Terhadap Purchase Intention. Jurnal Manajemen, 16 (3): 299-311.




DOI: https://doi.org/10.24123/jmb.v18i2.346

Article Metrics

Abstract view : 1691 times
PDF - 614 times

Refbacks

  • There are currently no refbacks.




Copyright (c) 2019 Journal of Management and Business



Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License. ISSN: 1412-3789. e-ISSN: 2477-1783.

Google ScholarGoogle ScholarGARUDA - Garba Rujukan Digital
DOAJ
ROADROADEBSCO
mabis statistics