Public policy and organizational resilience: Leadership, innovation, and sustainability in the post-pandemic era

Tjatur Ermitajani Judi(1*), Daniel Kurniawan(2),

(1) Ngurah Rai University
(2) Ciputra University
(*) Corresponding Author


In the wake of the global COVID-19 pandemic, the world has witnessed unprecedented challenges and transformations across various sectors. This research embarks on a comprehensive exploration of the multifaceted dynamics that shape organizational readiness for change, innovation capability, and sustainable performance in the post-pandemic era. Drawing upon a systematic literature review, a conceptual model is proposed, elucidating the interconnectedness of organization size, intangibility in assets, leadership styles (with a focus on authentic and servant leadership), financial performance, individual openness to change, implementation of public policy, innovation capability, and sustainable performance. The study underscores the pivotal role of leadership in fostering adaptability and change readiness within organizations, highlighting the significance of authentic and servant leadership styles. It illuminates the value of intangible assets, such as intellectual property and innovation, in driving financial performance and sustainable outcomes. Moreover, the research emphasizes the importance of well-crafted public policies and their impact on risk management, market liquidity, and overall organizational performance. Individual openness to change emerges as a critical factor, influencing the success of policy implementations and innovation initiatives. The study underscores the need for organizations to cultivate cultures of adaptability and resilience to thrive in a rapidly changing landscape. Innovation capability, a cornerstone of competitiveness, is found to be influenced not only by resources but also by leadership styles and intangible assets. Sustainable performance, in this context, extends beyond economic measures to encompass social and environmental responsibility. This research offers a theoretical framework that advances our understanding of the complex interplay among variables shaping organizational resilience and success. While recognizing the limitations inherent in the literature review method, this study provides valuable insights and directions for future empirical research and practical implications for organizations seeking to navigate and prosper in the dynamic post-pandemic world.


Organizational Resilience; Leadership Styles; Implementation of Public Policies; Innovation Capability; Sustainable Performance; Post-Pandemic Organizational Dynamics

Full Text:



Aguinis, H., Jensen, S. H., & Kraus, S. (2022). Policy Implications of Organizational Behavior and Human Resource Management Research. Academy of Management Perspectives, 36(3), 857–878.

Agyabeng-Mensah, Y., Ahenkorah, E., Afum, E., & Owusu, D. (2020). The influence of lean management and environmental practices on relative competitive quality advantage and performance. In Journal of Manufacturing Technology Management (Vol. 31, Issue 7, pp. 1351–1372).

Akbar, M. A., Sang, J., Nasrullah, Khan, A. A., Mahmood, S., Qadri, S. F., Hu, H., & Xiang, H. (2019). Success factors influencing requirements change management process in global software development. Journal of Computer Languages, 51, 112–130.

Aldianto, L., Anggadwita, G., Permatasari, A., Mirzanti, I. R., & Williamson, I. O. (2021). Toward a business resilience framework for startups. Sustainability (Switzerland), 13(6), 1–19.

Almeida, F., Duarte Santos, J., & Augusto Monteiro, J. (2020). The Challenges and Opportunities in the Digitalization of Companies in a Post-COVID-19 World. IEEE Engineering Management Review, 48(3), 97–103.

Bhatia, A., & Aggarwal, K. (2018). Impact of investment in intangible assets on corporate performance in India. International Journal of Law and Management, 60(5), 1058–1073.

Buonomo, I., Benevene, P., Barbieri, B., & Cortini, M. (2020). Intangible Assets and Performance in Nonprofit Organizations:A Systematic Literature Review. Frontiers in Psychology, 11.

Chaudhry, R., Dranitsaris, G., Mubashir, T., Bartoszko, J., & Riazi, S. (2020). A country level analysis measuring the impact of government actions, country preparedness and socioeconomic factors on COVID-19 mortality and related health outcomes. EClinicalMedicine, 25, 100464.

Chu, Z., Wang, L., & Lai, F. (2019). Customer pressure and green innovations at third party logistics providers in China. In The International Journal of Logistics Management (Vol. 30, Issue 1, pp. 57–75).

Çop, S., Olorunsola, V. O., & Alola, U. V. (2021). Achieving environmental sustainability through green transformational leadership policy: Can green team resilience help? Business Strategy and the Environment, 30(1), 671–682.

de Jong, J., & den Hartog, D. (2010). Measuring Innovative Work Behaviour. Creativity and Innovation Management, 19(1), 23–36.

Dhiman, S. (2020). Anatomy of Positive Leadership: Authentic, Principled and Service Oriented (pp. 1–18).

Do, H., Budhwar, P., Shipton, H., Nguyen, H. D., & Nguyen, B. (2022). Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism. Journal of Business Research, 141(November 2021), 808–821.

Dreachslin, J. L., Weech-Maldonado, R., & Dansky, K. H. (2004). Racial and ethnic diversity and organizational behavior: A focused research agenda for health services management. Social Science and Medicine, 59(5), 961–971.

Eide, A. E., Saether, E. A., & Aspelund, A. (2020). An investigation of leaders’ motivation, intellectual leadership, and sustainability strategy in relation to Norwegian manufacturers’ performance. Journal of Cleaner Production, 254, 120053.

El-Chaarani, H. (2021). COVID-19: Problems, Challenges and Business Opportunities. Journal of Contemporary Research in Business Administration and Economic Sciences, 1(1), 1–4.

Haji, A. A., & Ghazali, N. A. M. (2018). The role of intangible assets and liabilities in firm performance: Empirical evidence. Journal of Applied Accounting Research, 19(1), 42–59.

Hijal-Moghrabi, I., Sabharwal, M., & Ramanathan, K. (2020). Innovation in public organizations: do government reforms matter? International Journal of Public Sector Management, 33(6–7), 731–749.

Hu, C., Yun, K. H., Su, Z., & Xi, C. (2022). Effective Crisis Management during Adversity: Organizing Resilience Capabilities of Firms and Sustainable Performance during COVID-19. Sustainability, 14(20), 13664.

Indrawan, J., & Nathanael, G. K. (2022). Media, Government, and COVID-19. KnE Social Sciences, 2022, 126–131.

International Labour Organization (ILO). (2020). COVID-19 and the world of work. International Labour Organization, April, 1–22.

Khan, M. S., Saengon, P., Charoenpoom, S., Soonthornpipit, H., & Chongcharoen, D. (2021). The impact of organizational learning culture, workforce diversity and knowledge management on innovation and organization performance: A structural equation modeling approach. Human Systems Management, 40(1), 103–115.

Kovach, M. (2018). An Examination of Leadership Theories in Business and Sport Achievement Contexts. Journal of Values-Based Leadership, 11(2).

Li, L., & Zhu, B. (2015). Family involvement, firm size, and performance of private-owned enterprises. The Journal of Chinese Sociology, 2(11).

Nybakk, E., Crespell, P., & Hansen, E. (2011). Climate for innovation and innovation strategy as drivers for success in the wood industry: Moderation effects of firm size, industry sector, and country of operation. Silva Fennica, 45(3), 415–430.

Pal, R. (2013). Organizational Resilience through Crisis Strategic Planning.

Pare, G., & Kitsiou, S. (2016). Methods for Literature Reviews. In F. Lau & C. Kuziemsky (Eds.), Handbook of eHealth Evaluation: An Evidence-based Approach (p. 504).

Patanakul, P., & Pinto, J. K. (2014). Examining the roles of government policy on innovation. The Journal of High Technology Management Research, 25(2), 97–107.

Pham, H., & Kim, S. Y. (2019). The effects of sustainable practices and managers’ leadership competences on sustainability performance of construction firms. In Sustainable Production and Consumption (Vol. 20, pp. 1–14).

Prasanna, R. P. I. R., Jayasundara, J. M. S. B., Gamage, S. K. N., Ekanayake, E. M. S., Rajapakshe, P. S. K., & Abeyrathne, G. A. K. N. J. (2019). Sustainability of SMEs in the competition: A systemic review on technological challenges and SME performance. Journal of Open Innovation: Technology, Market, and Complexity, 5(4), 100.

Rajaprasad, S. V. S., & Chalapathi, P. V. (2015). Factors influencing implementation of OHSAS 18001 in indian construction organizations: Interpretive structural modeling approach. Safety and Health at Work, 6(3), 200–205.

Raposo, M., Fernandes, C. I., & Veiga, P. M. (2020). National systems of entrepreneurship: goals of sustainability. Journal of Entrepreneurship and Public Policy, 9(4), 345–364.

Rosati, F., & Faria, L. G. D. (2019). Business contribution to the Sustainable Development Agenda: Organizational factors related to early adoption of SDG reporting. Corporate Social Responsibility and Environmental Management, 26(3), 588–597.

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339.

Thakhathi, A., le Roux, C., & Davis, A. (2019). Sustainability Leaders’ Influencing Strategies for Institutionalising Organisational Change towards Corporate Sustainability: A Strategy-as-Practice Perspective. Journal of Change Management, 19(4), 246–265.

Wang, S., & Huang, L. (2022). A Study of the Relationship between Corporate Culture and Corporate Sustainable Performance: Evidence from Chinese SMEs. Sustainability (Switzerland), 14(13).

Winton, S. (2018). Challenging fundraising, challenging inequity: contextual constraints on advocacy groups’ policy influence. Critical Studies in Education, 59(1), 54–73.

Xie, X., Wu, Y., & Blanco-Gonzalez Tejerob, C. (2022). How Responsible Innovation Builds Business Network Resilience to Achieve Sustainable Performance During Global Outbreaks: An Extended Resource-Based View. IEEE Transactions on Engineering Management, PP, 1–15.

Yan, B., Zhang, X., Wu, L., Zhu, H., & Chen, B. (2020). Why Do Countries Respond Differently to COVID-19? A Comparative Study of Sweden, China, France, and Japan. American Review of Public Administration, 50(6–7), 762–769.

Yasser, Q. R., Mamun, A. Al, & Rodrigs, M. (2017). Impact of board structure on firm performance: evidence from an emerging economy. In Journal of Asia Business Studies (Vol. 11, Issue 2, pp. 210–228).

Younis, H., & Sundarakani, B. (2020). The impact of firm size, firm age and environmental management certification on the relationship between green supply chain practices and corporate performance. In Benchmarking (Vol. 27, Issue 1, pp. 319–346).

Zaremba, A., Aharon, D. Y., Demir, E., Kizys, R., & Zawadka, D. (2021). COVID-19, government policy responses, and stock market liquidity around the world: A note. Research in International Business and Finance, 56(2016), 101359.


Article Metrics

Abstract view : 66 times
PDF - 13 times


  • There are currently no refbacks.

Copyright (c) 2024 Tjatur Ermitajani Judi, Daniel Kurniawan

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License. ISSN: 1412-3789. e-ISSN: 2477-1783.

Google ScholarGoogle ScholarGARUDA - Garba Rujukan Digital
mabis statistics