The effect of work engagement on nursing caring behavior with burnout as intervening variables (study of nurses at Datoe Binangkang Lolak Regional General Hospital)

Firda Mokodongan(1*), Heru Kurnianto Tjahjono(2), Nuryakin Nuryakin(3),

(1) Universitas Muhammadiyah Yogyakarta
(2) Universitas Muhammadiyah Yogyakarta
(3) Universitas Muhammadiyah Yogyakarta
(*) Corresponding Author


Nurse caring behavior is the core of nursing where nurses must be respectful and responsive to patient preferences, values and needs. Caring behavior is influenced by several factors, including workload, lack of time, and burnout. A nurse with a high tendency to burnout will experience loss of motivation, burnout and affect work professionalism, especially on the caring behavior of nurses to patients. This study aims to analyze the effect of work engagement on nurses' caring behavior with burnout as an intervening variable. This research used quantitative with cross sectional approach. The number of samples in this study amounted to 74 nurses. The sampling technique used in this study was purposive sampling. The research instrument used was a questionnaire. The analysis used is path analysis. The result of statistical test of work engagement variable with burnout on nurses has a significant effect in a negative direction. In addition, work engagement with nurses' caring behavior has a significant effect in a positive direction. Meanwhile, burnout with nurse caring behavior has a significant effect in a negative direction. The sobel test results show the effect of work engagement on nurses' caring behavior with burnout as an intervening variable.


Work Engagement; Nurse Caring Behavior; Burnout

Full Text:




Bhatti, M. A., Mat, N., & Juhari, A. S. (2018). Effects of job resources factors on nurses job performance (mediating role of work engagement). International journal of health care quality assurance.

Balasubramanian, S. A., & Lathabhavan, R. (2017). Women’s glass ceiling beliefs predict work engagement and burnout. Journal of Management Development.

Czerw, A., & Grabowski, D. (2015). Work attitudes and work ethic as predictors of work engagement among Polish employees. Polish Psychological Bulletin, 46(4), 503-512.

Enns, C. L., & Sawatzky, J. A. V. (2016). Emergency nurses’ perspectives: Factors affecting caring. Journal of Emergency Nursing, 42(3), 240-245.

Han, S. S., Han, J. W., & Kim, Y. H. (2018). Effect of nurses' emotional labor on customer orientation and service delivery: the mediating effects of work engagement and burnout. Safety and Health at Work, 9(4), 441-446.

Jalilian, H., Shouroki, F. K., Azmoon, H., Rostamabadi, A., & Choobineh, A. (2019). Relationship between job stress and fatigue based on job demand-control-support model in hospital nurses. International journal of preventive medicine, 10.

Kotze, M. (2018). How job resources and personal resources influence work engagement and burnout. African Journal of Economic and Management Studies, 9(2), 148–164. doi:10.1108/ajems-05-2017-0096

Lampert, B., & Unterrainer, C. (2017). Detached Concern, me and my clients–Professionals’ emotion regulation, burnout, and patients’ care quality at work. Research on emotion in organization: Emotions and identity. Bingley, UK: Emerald Group Publishing, 111-133.

Novianti, S. F., Tjahjono, H. K., Fauziyah, Palupi, M. (2017). Interaction Between Social Capital and Organizational Justice in Explaining Employee Engagement, Procedural Justice and Islamic Work Ethics. Proceedings of the 30th International Business Information Management Association (IBIMA), 2746-2751

Nightingale, S., Spiby, H., Sheen, K., & Slade, P. (2018). The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: Findings from an integrative review. International journal of nursing studies, 80, 106-117.

Rai, A., Ghosh, P., Chauhan, R., & Mehta, N. K. (2017). Influence of job characteristics on engagement: does support at work act as moderator?. International Journal of Sociology and Social Policy.

Shantz, A., Alfes, K., & Arevshatian, L. (2016). HRM in healthcare: The role of work engagement. Personnel Review.

Sondenaa, E., Whittington, R., Lauvrud, C., & Nonstad, K. (2015). Job stress, burnout and job satisfaction in staff working with people with intellectual disabilities: community and criminal justice care. Journal of Intellectual Disabilities and Offending Behaviour.

Sunaryo, H., Nirwanto, N., & Manan, A. (2017). The Effect of Emotional and Spiritual Intelligence on Nurses’ Burnout and Caring Behavior. International Journal of Academic Research in Bussines and Social Sciences, 7(12), 1211-1227.

Silver, J., Caleshu, C., Casson-Parkin, S., & Ormond, K. (2018). Mindfulness among genetic counselors is associated with increased empathy and work engagement and decreased burnout and compassion fatigue. Journal of genetic counseling, 27(5), 1175-1186.

Sekaran., U & Bougie,R. (2013). Edisi 5, Research Method For Business : A Skill Building Approach : john wiley@sons

Salmela-Aro, K., & Upadyaya, K. (2018). Role of demands-resources in work engagement and burnout in different career stages. Journal of Vocational Behavior, 108, 190-200.

Tiara, T., & Lestari, A. (2017). Perilaku Caring Perawat Dalam Meningkatkan Kepuasan Pasien Rawat Inap. Jurnal Ilmiah Keperawatan Sai Betik, 9(2), 115-119.

Tusa'diah, H., Tjahjono, H. K., Fauziyah, Palupi, M. (2017). Improvement of Employee Engagement Through Interaction Between Distributive Justice, Procedural Justice and Islamic Work Ethics. Proceedings of the 30th International Business Information Management Association (IBIMA), 2740-2745.

Vaksalla, A., & Hashimah, I. (2015). How hope, personal growth initiative and meaning in life predict work engagement among nurses in Malaysia private hospitals. International Journal of Arts & Sciences, 8(2), 321.

Zoraya, M., Tjahjono, H. K., Dewi, A., (2019). The Influence Of Work Engagement And Religiosity On Burnout Among Dentist At Primary Care Clinics. Ra Journal Of Applied Research. Volume: 05. Issn: 2394-6709


Article Metrics

Abstract view : 0 times
PDF - 0 times


  • There are currently no refbacks.

Copyright (c) 2021 Firda Mokodongan Mokodongan

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License. ISSN: 1412-3789. e-ISSN: 2477-1783.

Google Scholar Google ScholarGARUDA - Garba Rujukan Digital
 mabis statistics