THE IMPACT OF RECRUITMENT SYSTEM AND CAREER DEVELOPMENT ON THE ENHANCING OF EFFECTIVENESS IN WORKING THROUGH COMPENSATION AS INTERVENING VARIABLE AT NIAGARA HOTEL PARAPAT

Abstract

Lake Toba is the biggest and deepest volcanic lake in South-East Asia, located in Parapat,
Simalungun Regency, North Sumatra Province, Indonesia. It is the tourism icon in
Indonesia andrecommended to be one of the Global Geopark Network (GGN) tourism
icons established by UNESCO. The tourists visiting this destination are still as not many as
other tourism destinations in Indonesia. Many factors cause such condition. Hotel’s
hospitality service, which is an important role for tourism convenience, is not at its
maximum quality. Therefore, the domestic and foreign tourists have not been able to
thoroughly enjoy the beauty of Lake Toba. The low quality of services may be caused by
the less effective of the recruitment system, career development, and compensation
systems which result in the diseffectiveness of employees work. The purpose of this
research is to analyze the impact of how recruitment system and career development on the
enhancing of effectiveness in working through compensation as the intervening variable.
The research is carried out at Niagara Hotel Parapat. The population of this study is 174
Niagara Hotel Parapat’s employees and 64 of them are selected as samples for this
research. The method used in this research is Path Analysis.
The result shows that recruitment system and career development (test-F) have significant
positive influence over compensation. There is a significant positive influence between
recruitment over compensation, but there is no significant influence between the career
developments toward compensation. It causes career development possibility at Niagara
Hotel to be too short and the compensation system to still be under the province minimum
wage. Recruitment system, career development, and compensation affect positively and
significantly to the effectiveness in working. There are significant positive influences
among recruitment system, career development, and compensation with respect to the
effectiveness of the employees work at Niagara Hotel Parapat. Recruitment is a dominant
variable which influences more to work effectiveness rather than to career development,
directly or indirectly through compensation. The research also shows that compensation is
an intervening variable for recruitment system but not for career development.

Danau toba merupakan danau vulkanik terbesar dan terdalam di Asia Tenggara yang
terletak di Parapat, Kabupaten Simalungun, Provinsi Sumatera Utara, Indonesia. Danau
toba adalah salah satu ikon pariwisata di Indonesia dan disarankan untuk menjadi satu ikon
pariwisata global geopark network (GGN ) yang didirikan oleh UNESCO. Namun
demikian layanan perhotelan, yang berperan penting bagi kenyamanan wisatawan belum
dilakukan secara maksimal. Karena itu, para wisatawan dalam dan luar negeri belum 

sepenuhnya menikmati keindahan Danau Toba karena tidak didukung oleh akomodasi
fasilitas yang disebabkan oleh keterbatasan sumber daya manusia. Ini disebabkan oleh
kurang efektif sistem perekrutan, pengembangan karir, dan sistem kompensasi yang
berdampak pada ketidakefektivan kerja para karyawan. Tujuan penelitian ini adalah untuk
menganalisa dampak dari sistem perekrutan, pengembangan karir, terhadap efektivitas
kerja dengan kompensasi sebagai variabel perantara. Penelitian dilakukan di Niagara Hotel
Parapat. Populasi sebanyak 174 karyawan dan 64 orang karyawan sampel. Metode
analisis data adalah analisis jalur. Hasilnya menunjukkan bahwa sistem perekrutan dan
pengembangan karir secara bersama-sama (Uji-F) memiliki pengaruh positif signifikan
terhadap kompensasi. Berdasarkan uji parsial (Uji-t) bahwa sistem perekrutan berpengaruh
positif signifikan terhadap kompensasi, akan tetapi pengembangan karir tidak berpengaruh
signifikan terhadap kompensasi. Hal ini disebabkan karena pengembangan karir di Niagara
Hotel masih terlalu pendek dan sistem kompensasi masih di bawah standar upah minimum
provinsi. Secara langsung sistem perekrutan, pengembangan karir, dan kompensasi
berpengaruh positifsignifikan terhadap efektivitas kerja. Perekrutan merupakan variabel
yang dominan mempengaruhi efektivitas kerja dibandingkan jenjang karir, baik langsung
maupun tidak langsung melalui kompensasi. Penelitian ini juga menunjukkan bahwa
kompensasi merupakan variabel perantara antara perekrutan terhadap efektivitas kerja,
sedangkan kompensasi tidak mampu menjadi variabel perantara antara pengembangan
karir terhadap efektivitas kerja.